If you received a pop-up message in ManageFlitter that says your access has been revoked by Twitter, it means that you are currently unable to use your Twitter account with ManageFlitter.
You can see specific error messages on the Dashboard > Notifications page:
Why has this happened?
Twitter has a range of mechanisms to try and protect the health of their platform which includes identifying accounts which are performing unwanted behaviour.
Occasionally, legitimate Twitter accounts get flagged incorrectly by Twitter. (This is similar to a legitimate email getting caught in your email spam filter).
We apologise for this issue and understand how frustrating temporarily losing access to our system is. Unfortunately, Twitter doesn't make their platform protection mechanisms known to us so it is difficult for us to know what exactly is going.
Steps to reconnect your Twitter account with ManageFlitter
By following the steps below you can reconnect your Twitter account and then continue your ManageFlitter use.
* Firstly, ensure that you have access to your Twitter account. Check your emails to see if Twitter has sent you an email about your Twitter account status. You may have to follow some steps as per Twitter's instructions before attempting to reconnect ManageFlitter.
- Log out of ManageFlitter (https://manageflitter.com/connect/logout)
- Log out of Twitter (https://twitter.com/logout)
- Log back into twitter.com (https://twitter.com/login)
- Navigate to Settings > Apps > click 'Revoke access' button for ManageFlitter app (https://twitter.com/settings/applications)
- Log out of Twitter again (https://twitter.com/logout)
- Log back into ManageFlitter - you'll be redirected to Twitter to re-authorise ManageFlitter (https://manageflitter.com/connect)
- Follow the prompts to re-authorise ManageFlitter
Since we don't have first-hand insight into Twitter's mechanism it is difficult for us to know what to recommend besides the tips below and to stick within Twitter's guidelines.
These tips may help you avoid this issue in future (please note that these tips, unfortunately, provide no guarantee that this issue won’t reoccur):
- Ensure you tweet, like, retweet and perform other Twitter actions regularly from the Twitter mobile app or the twitter.com site.
- On twitter.com review the 3rd party apps you're connected with and remove any that you no longer use. This is listed on Twitter under Settings > Apps (https://twitter.com/settings/applications).
- Verify your Twitter account by associating your mobile phone no.
- Check that you have a good follower to friend ratio.
- Avoid following and unfollowing aggressively - spread out and slow down following/unfollowing
As per Twitter's Rules: "... if you don’t follow or unfollow hundreds of users in a single day, and you aren’t using automated methods of following users, you should be fine." (https://support.twitter.com/articles/68916)
- Avoid "aggressive account churn" - ie following and unfollowing in short periods of time
- If you are using ManageFlitter’s RAM feature try to limit your follows to 100 or less per day.
- If you have recently signed up for a plan we would recommend slowly building momentum - ie slowly increase follows/unfollows per day. Suddenly following/unfollowing 100s of accounts would be considered aggressive.
- If you have recently been revoked/locked, please wait 24 hours before trying to process actions again.
- Review and follow Twitter's rules and limits:
Some users have noticed that the ManageFlitter App does not appear in twitter.com under Settings > Apps, after reconnecting. If this is the case, please let us know and we'll work with you to get this fixed.